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Why was the callback scheduler removed from esdwagov?


Asked by Dylan Molina on Nov 30, 2021 FAQ



Due to overwhelming demand, we have temporarily removed the callback scheduler. All previously scheduled calls will be honored. Please see the resources below to help answer your question.
Thereof,
In order to serve you best, please be at a device and able to access the internet at your scheduled appointment time. Note: You may need to "allow pop-ups" for the self-scheduler to function properly.
Furthermore, What is ESDV (Emergency shutdown Valve)? ESD valves are used to isolate the facilities in emergency situations. An ESD (emergency shutdown) valve is a valve fitted with a spring return actuator, allowing the valve to be closed by the actuator spring when the actuator pressure signal is released.
One may also ask,
In some environments, all rescheduled calls are personal callbacks. In this case, you will not be able to change the selection. In some environments, all rescheduled calls are campaign callbacks (any active agent in the campaign can make the callback). In this case, the Personal Callback check box is not displayed.
Just so,
You can reschedule a Web Callback call (for example, if the contact does not answer at the time that he or she requested the Web Callback) to a different date and/or time by using the Reschedule Callback function. In the Web Callback Preview window, in the call-action tool bar, click Reschedule Callback ().