Der Matrix42 Service Catalog ist ein App Store für Unternehmen in dem Sie Ihren Anwendern IT Services anbieten, welche nach Genehmigung durch bspw. den Vorgesetzten automatisiert bereitgestellt werden – ohne das ein IT Mitarbeiter Hand anlegen muss. Das gilt natürlich auch für Services von Abteilungen ausserhalb der IT Organisation.
In addition, Via the Self-Service Portal, with the Matrix42 Mobile App even on the road - 24/7, whenever necessary. With the Self-Service Portal and the integrated knowledge database, you do not only relieve your IT. Your users also save valuable time and are productive again more quickly. Indeed, The Service Desk is fully integrated into the Matrix42 Digital Workspace Management and thus the central interface to your Service Management, Software Asset Management and Unified Endpoint Management processes. Subsequently, Convenient Mac management – users self-provision their Mac devices with the latest macOS operating system. The Matrix42 Depot Server including the Matrix42 PXE installed there is used as the server. Besides, Comprehensive Service Lifecycle Management. In the Matrix42 Service Catalog you manage the complete service life cycle. This includes currently bookable services (Operational Services), new services in planning (Service Pipeline) and the services you currently do not offer (Retired Services).
20 Similar Question Found
What kind of software does matrix42 use?
Matrix42 helps organizations digitize the workspace environment of their employees. The software for digital workspace experience manages devices, applications, processes and services simple, secure and compliant.
How did the company matrix42 get its name?
The name Matrix42 is derived from two cult classics that embody this goal, " Matrix " and Douglas Adam´s " The Hitchhiker's Guide to the Galaxy ", in which 42 is the ultimate answer to the meaning of life, the universe and everything. The innovative Matrix42 Digital Workspace Management suite helps you to get business and IT balanced.
Why do you need matrix42 for workspace management?
Matrix42 Workspace Management makes corporate IT simple, cost-effective and secure. For IT staff and for users. Today's location-independent workers want future-ready, self-service digital workspaces. Therefore, they need authenticated access to workspaces across the world.
What can i do with matrix42 training courses?
With Matrix42 training courses you will learn the full potential of possibilities for software and service automation, standardization of your business processes, license optimization and securing your IT infrastructure. And all of this from the most experienced architects and consultants with years of experience from over 1000 projects.
Where can i find matrix42 digital workspace management?
Matrix42 Digital Workspace Management can be operated in the cloud, on your own servers or as a hybrid model. Discover how other companies support their IT and employees to be more productive and satisfied.
What are the different types of matrix42 tickets?
It means every incident is a ticket, but not every ticket is an incident. Matrix42 Service Desk provides you with three different types of tickets for classifying your support queries. By using these tickets, you can also map the lifecycle of a support query in the system.
Where can i use matrix42 egosecure data protection?
Matrix42 EgoSecure Data Protection can be deployed from the cloud, on premise in your own infrastructure or in a hybrid model. The already existing solution for the management of end devices should be able to continue to be used and go hand in hand with the security solution.
What do you need to know about matrix42?
The Matrix42 Service Catalog is an internal app store for companies. It allows you to offer your users IT services that can be automatically provided after approval (for example, from supervisors), without an IT employee having to do anything.
How to become an expert with matrix42 academy?
The Matrix42 product range offers you powerful and easy-to-use functions. Benefit from structured training and become an expert with the Matrix42 Academy platform. Take advantage of training courses in the classroom, online or on your site. We will be happy to advise you at [email protected].
Which is digital workspace platform does matrix42 use?
The Digital Workspace Platform is the basis of all Matrix42 products and thus an essential component of Matrix42 Enterprise Service Management and Secure Unified Endpoint Management. Data is the new Oil.
Which is matrix42 server do you use for patch management?
The Matrix42 Depot Server including the Matrix42 PXE installed there is used as the server. Automatic software updates ensure security – with Matrix42 Patch Management you achieve compliance and avoid unnecessary risks from attacks on outdated systems.
How does matrix42 help in data quality management?
Optimization of Data Quality – by integrating Matrix42 Inventory into Service and Software Asset Management, you can make relevant data available in a central database across all processes. It forms the basis for optimizing your Service Management processes, optimizing license costs and IT Asset Management costs.
How does matrix42 autodiscovery work for windows 10?
Autodiscovery for full transparency – Matrix42 Inventory automatically provides an up-to-date overview of all hardware and software in use. Even virtual machines and hybrid devices, such as those running under Windows 10, are identified, assigned and their relationships documented.
How to set up service desk in matrix42?
To Configure Matrix42 Service Desk, go to Matrix42 Software Asset and Service Management → Service Desk application → click Settings in the navigation area: Edit settings: in the Global System Settings preview that appears, click the Edit toolbar button that opens the Global System Settings dialog.
How long does it take to install matrix42?
The setup wizard will now install and configure Matrix42 Software Asset & Service Management. This process will take from 30 to 60 minutes, please wait. If the installation is manually aborted and is canceled during the rollback process the consecutive run of the Matrix42 setup wizard can result in an error.
What does matrix42 digital workspace management suite do?
The innovative Matrix42 Digital Workspace Management suite helps you to get business and IT balanced. It relieves your IT, saves costs, ensures the security of sensitive company data on all platforms and guarantees compliance.
When was matrix42 acquired by fastviewer gmbh?
January 2021 Home office trend accelerates demand for remote access and remote support solutions Fast-paced start to 2021 at Matrix42: Matrix42 acquires FastViewer GmbH, a leading provider of remote access, remote support, and collaboration solutions, to better support customers in the prevailing remote working trend.
What should i install before installing matrix42?
Before you install Matrix42 Software Asset & Service Management, you should completely install and start: SQL Server with Analysis Services and Full-text search features; Turn on the automatic start of SQL Server Agent and other SQL-related services; Install required Setup & Runtime Redistributables. These steps are described below.
What are the benefits of matrix42 workspace management?
With Matrix42 Workspace Management, companies simplify and optimize the management of their IT workspaces. The result is noticeably reduced IT costs, up to 70% less support costs and up to 30% savings in license and asset costs.
How does matrix42 myworkspace work with azure ad?
Matrix42 MyWorkspace is simple, secure, device independent access and provisioning solution for the end users workspace controllable by the IT. Easy access to any app from any device anywhere. By default, MyWorkspace works with Azure AD. To get started, sign up for MyWorkspace using an account in your instance of Azure AD.
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